As a Lead Delivery Manager, you will directly lead, or lead through others, multi-disciplinary teams undertaking user-centred, iterative design and development of potentially complex or high-risk products and services that are transforming the NHS.
You will be an outcome-focused self-starter who is collaborative, practical, creative and inspiring; comfortable engaging with and influencing others, including senior stakeholders.
- You will have a track record of outcome-focused full lifecycle delivery of complex products and services working with digital teams, ideally in previous agile, health and technology environments
- Along with a broad understanding of project and programme management techniques, you will be a recognised expert in agile and lean practices, coaching and leading teams in adopting these practices, continuously reflecting and challenging the teams. You will always be learning and innovating, creating or tailoring new ways of working.
- You will be able to optimise the delivery flow of teams, actively addressing the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You will be able to identify innovative ways to unblock issues.
- You will be able to create a guiding, shared team vision, project vision and product vision, working with product owners. Able to lead a continual planning process in a very complex environment. Able to identify dependencies in plans across products and services and coordinate delivery. Coaches other teams as the central point of expertise.
- You will be able to identify problems or issues in the team dynamic and rectify them. Able to pull out issues through Agile health-checks with the team and provoke the right responses. Able to engage in varying types of feedback choosing the right type at the appropriate time and ensuring the discussion and decision sticks. Able to accelerate the team development cycle.
- You will be able to take responsibility for complex relationships with contracted suppliers. Able to identify appropriate contractual frameworks. Able to identify appropriate suppliers. Able to negotiate with contracted suppliers. Able to get good value out of contracts and suppliers.
- You will be able to negotiate, influence or set budgets in complex environments. Able to write or input into business cases and can communicate business value propositions.
- You will be able to apply experience of multiple parts of the lifecycle. Able to recognise when it is right to move forward and when it is right to stop. Able to recognise the appropriate deliverables and the right people to meet these. Able to work with other Agile delivery operations throughout the product lifecycle. Able to plan and engage with the appropriate stakeholders at a particular stage in the project.