About the NHS Digital Graduate Scheme (Service Management)
Our vision is to harness the power of information and technology to provide better health and care.
NHS Digital National Service Management (SM) department is accountable for the live operations and performance of IT services that supports the delivery of patient care.
•We manage, maintain and protect the live 70+ IT services that underpin the NHS.
•Ensuring that the services critical for health treatment, are available when clinicians, patients and social care users need them.
NHS Digital is the national information and technology provider for the health and care system. Our teams create, develop and manage critical digital systems, services, products and standards upon which health and care professionals depend
How we work
•Multiple Cells/Teams in place that comprise of Service Managers, Practitioners and Analysts
•By embracing ITIL and Agile methodologies to support multiple services.
•Managing live services that underpin the NHS end to end.
•Value driven to solve real live service issues
You won’t be on your own! You’ll be working with other graduates, both new to the role like yourself, and those who have been on previous graduate schemes. Along with the wider team, a career manager and community of practice your support network couldn’t be better for getting your career off to a great start
You will get exposure to:
•Cells/Teams that supports numerous National NHS IT Systems
•Exposure to cloud-based computing (AWS & Azure)
•Working closely with national services like eRS, Spine, NHS App and GP System Suppliers
•Internal projects that are constantly looking to evolve and apply continual service improvement departmental, processes and procedures.
Examples of the types of teams you could be working with include:
•The Spine, known as the “technological backbone of the NHS”, connects clinicians and patients to national services such as the Electronic Prescription Service, Summary Care Record and the e-Referral Service, which allow clinicians to deliver safe and effective care to patients. NHS Spine stores around 150TB of data. This includes the details of 80 million people and 2.6 billion requests for information and associated amendments.
•NHS.UK. The main public facing NHS website. It provides health related information and tools including: Health A-Z, lifestyle advice, performance data & patient ratings. It’s a cloud hosted, enterprise level website built by multi-disciplinary teams using a mixture of commercial and open source software. It gets 1.5m visits a day and has 228k twitter followers.
Who Are We Looking For?
We are looking for talented and driven people who want to start their career with us. You will be passionate about working in an IT Service Support environment, be full of initiative and above all have a willingness to learn and grow.
We are the national information and technology partner to the health and care system. Our task is to build and run excellent digital products and services that NHS and care staff across the country can rely on every day. We have proven expertise in delivering large scale technology infrastructure and work with our NHS partners to ensure the technology we build is adopted quickly, safely and effectively, bringing about maximum benefits for patients.
We power the research that is developing new ways of tackling disease and fully support the role the Government wants the NHS to play in keeping the UK at the forefront of life sciences research.
We are proud of what we have achieved and our amazing people, many of whom have deservedly received public recognition in forums ranging from Women in IT awards to our own Queen’s Honours List.
This is a chance to be part of an organisation that makes a real difference on a national scale.
What we offer
In addition to a competitive salary with planned, transparent progression you can look forward to the following benefits:
•27 days annual leave entitlement increasing with service
•Buy and sell annual leave scheme
•14% contribution to your NHS pension
•Flexible working opportunities
•A range of NHS Discounts covering, for example, shops, restaurants, gym, mobile phones, and insurance - including 20% off at Nando’s!
•Season ticket loan
•Car Lease scheme
NHS Digital values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities.
Roles at NHS Digital are subject to a basic Disclosure and Barring Service (DBS) check and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service following an acceptance of an offer of employment. Basic checks provide details of convictions and conditional cautions that are considered to be unspent under the terms of the Rehabilitation of Offenders Act 1974.
Following successful application, you will be invited to complete online ability tests w/c 1st April and a video interviews w/c 8th April.
Assessment Centre will take place in 25th April 2019
This vacancy will close to new applications when a sufficient number have been received, which means applications are accepted on a first come, first served basis.
Please ensure that you complete all supporting application questions as they will inform our initial shortlisting process