Data Liaison Officer
Leeds or London

Job reference: 01367

Location: Leeds or London

Closing date: 25/02/2020

Salary: £31,365 - £37,890

Employment type: Fixed Term

Hours per week: 37.5

Please note that the advertised salary is effective from 1st April 2020 in line with the NHS Terms and Conditions of Service.


About the role:

This role is part of a new engagement team that will be tasked with leading data optimisation in partnership with provider organisations for the benefit of patients, clinicians and wider secondary uses of data (e.g. research, performance and planning) and supporting data transformation for health and care. This is a fixed term contract for 12 months.



  • Support engagement with Trusts and other data and information providers organisations to gain understand and document the way in which data is captured and stored locally.  (AS-IS Data mapping).


  • Support identification of the needs of the users for the data items required by the data collection and gain consensus on an agreed standard format for defining and describing the data for collection (Data Specification).


  • Support provider sites to identify optimal way to submit data for the national or local collection ensuring secure and appropriate transmission and storage of all data. (TO-BE Data mapping).


  • Collate and Monitor data submitted, using reports from data management service and error reports from data collection tools, to check that the data conforms to the agreed formats, and to support data quality improvements.


  • Support development of business intelligence methodologies to optimise practices for capture and reporting of data, e.g high quality data capture.


  • Support cascade of knowledge of clinical/non-clinical data items defined for the national and local data collections in scope – to increase local awareness, analyse how data is captured, stored and reported – to provide intelligence to local teams on how to change current practice and implement best practice.


  • Develop performance and exception reports for the Data Liaison Managers, including benchmarking information, to demonstrate the data coverage and data quality of data submitting by the provider organisations 


About you:


  • Qualified to Masters level degree or equivalent level of experience leading the delivery of operational services to customers.


  • Experience of providing and receiving highly complex, highly sensitive or highly contentious information. Liaises with stakeholders, communicating highly complex concepts and highly complex issues, clearly and accurately, and adapting communication style to suit the recipient. 


  • The ability to produce written information of a high quality, which clearly sets out strategies, policies, designs, roadmaps, key issues, options and actions. Demonstrable high standard of literacy to support authoring of business reports and other products to publication standard.


  • Development and management of effective working relationships including maintaining virtual networks e.g. across NHS England, NHS Trusts and Private Provider organisations. Positively influencing and persuading programme or service team members to take a specific course of action. 


  • The ability to make judgements involving highly complex facts or situations, which require the analysis, interpretation and comparison of a range of options. Understands and applies relevant strategies, policies, standards and practices to their area of responsibility. 


  • Experience of analysing requirements in detail, from multiple sources, to arrive at credible and coherent solutions and proposals. Develop or assist in the assurance of complex documentation and in alignment with National Perioperative Data Standard Programme strategic vision and delivery plan.


  • Proficient expert in NHS Data (e.g. secondary care or private datasets) with knowledge of data extraction or submission methodologies, information analysis/reporting or dataset development with ability to apply that knowledge to the domain or programme to which the role is assigned and makes appropriate judgements on complex issues as require. 

What we offer:

In addition to a competitive salary with planned, transparent progression you can look forward to the following benefits:

•    27 days annual leave entitlement increasing with service
•    Buy and sell annual leave scheme   
•    Contributory Pension (with a 20.6% contribution from us toward the cost of your pension)
•    Flexible working opportunities
•    A range of NHS Discounts covering, for example, shops, restaurants, gym, mobile phones and insurance
•    Season ticket loan
•    Car Lease scheme   
•    High profile work providing professional development and ability to significantly impact on health and care services

About us

We are the national information and technology partner to the health and care system. Our task is to build and run excellent digital products and services that NHS and care staff across the country can rely on every day.  

We have proven expertise in delivering large scale technology infrastructure and work with our NHS partners to ensure the technology we build is adopted quickly, safely and effectively, bringing about maximum benefits for patients. 

We power the research that is developing new ways of tackling disease and fully support the role the Government wants the NHS to play in keeping the UK at the forefront of life sciences research. 

We are proud of what we have achieved and our amazing people, many of whom have deservedly received public recognition in forums ranging from Women in IT awards to our own Queen’s Honours List.

Next Steps

Interviews for successful applicants will take place in March 2020. Applicants selected for interview will be contacted by email.
To view further information please see role profile, to apply for the role click apply, below.
We are unable to accept speculative CVs, all applications must be made through NHS Digital’s career site. NHS Digital values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. 

NHS Digital is undertaking a period of organisational change at the moment to ensure we have high calibre people, with the right skills to support us in delivering our business, now and in the future. While we deliver the organisational change required through to April 2020 we have identified that we still need to recruit to critical roles to maintain our delivery roadmap but we need to make you aware that should you be successful you may still be subject to a change initiative in the future. We wanted to be as transparent as possible so you can build this into your decision making process when considering at this time whether to apply for a role at NHS Digital. 

If you have previously applied for this role (or a similar one) with NHS Digital and been unsuccessful in your application, we will not accept any further applications for a period of six months. Instead, we encourage you to obtain feedback from your initial application to support your future career.


The closing date for this job has now passed.