Clinical Systems Developer, Agenda for Change
Leeds or London

Job reference: 001796

Location: Leeds or London

Closing date: 07/03/2021

Salary: £45,753 plus a London Weighting allowance of £6,890 if applicable.

Employment type: Permanent

Hours per week: 37.5

About the role 
NHS Pathway’s Clinical Decision Support System is a suite of products used in Urgent and Emergency care settings. It is used over the telephone to support non-clinical call handlers in assessing callers’ symptoms to direct the patient to the most appropriate level of care at the time of the call. It is used by all NHS 111 telephone service providers in England, and approximately half of all 999 service providers.  

NHS Pathways content ‘powers’ 111 online and currently supports the remote assessment of 18 million symptom assessments per year and is also used by clinicians to support them in their assessments.        

As a Clinical System Developer you will:

  • Develop the clinical structure and content of NHS Pathways Computerised Decision Support system (CDSS).

  • Liaise with the systems development team to ensure that the system is clinically safe and provides accurate and timely information to client, in line with NHS service requirements.

  • Provide in-depth analysis, interpret clinical evidence, health information and data, reviewing its effectiveness when used live across the NHS.

  • Liaise with the wider clinical community in relation to both the clinical development of Pathways and the implementation of the Pathways system.

  • Support the governance process required as part of clinical content development and ensure alignment to professional regulatory frameworks.

  • Undertake on-call responsibilities as the first point of contact in an emergency.

About you
Some of the key skills and experience that you'll bring to the role:

  • Registered and regulated health or care professional with Master’s degree or equivalent level of knowledge gained through experience and be able to demonstrate expertise in a number of health or care settings, holding current professional clinical registration with an appropriate professional body.

  • Substantial post registration NHS/Social Care experience demonstrated over a number of years.

  • Evidence of continuous professional development.

You will desirably:

  • Have an understanding of the principles of Clinical Decision Support System (CDSS).

  • Have Clinical practice in an NHS ‘first contact’ setting, ideally UEC, General Practice and/or Emergency department.

  • Have a good understanding of clinical governance framework, clinical risk management and implementation of evidence-based practice in past workplace settings.

  • Be a trained and accredited clinical safety officer with current application in practice. If not, post holders will be expected to undertake training within 6 months of appointment.

What we offer
In addition to planned, transparent progression you can look forward to the following benefits:

  • Flexible working including part-time hours, job shares, flexible hours and part-remote set ups

  • 27 days annual leave increasing to 33 days with service

  • Buy and sell annual leave scheme 

  • Contributory Pension (with a contribution from us equal to 20.6% of your earnings)

  • NHS Discounts including shops, restaurants, gym, mobile phones, and insurance

  • Employee benefit schemes which include our Season Ticket Loan and Car Lease schemes

For more information, visit Working at NHS Digital or contact us at

About us
NHS Digital is a great place to work. What we do matters.

Our outstanding teams are passionate about technology and public service, making use of everyone’s skills to improve people’s lives.

We collaborate to deliver world class tech and intelligence, come and join us. We are committed to sustainability, diversity and inclusion; our people are at the heart of what we do. 

Find out about the amazing work we do by visiting our website:

Next steps

Remote interviews will take place week commencing 29th March 2021. Applicants selected for interview will be contacted by email.
To view further information please see the attached role profile and to apply for the role click ‘Apply for job’ below. 
We are unable to accept speculative CVs, all applications must be made through NHS Digital’s career site.

Within your application we are looking for you to demonstrate you have the skills and experience outlined in the role profile.

When uploading your CV, please remove any personal details to allow for your application to be reviewed anonymously.​​​​​​​