Private Patient Advisor
Duchy Hospital

Job reference: 012354

Location: Duchy Hospital

Closing date: 31/12/2021

Salary: £19,500 per annum + employee benefits

Employment type: Full Time

Hours per week: 37.5

Private Patient Advisor

An exciting opportunity has arisen at Duchy Hospital for an enthusiastic and highly motivated individual with excellent interpersonal skills to join our Private Patient Team. The successful applicant will liaise with self-pay and medically insured patients, local hospital teams, Consultants and Medical Secretaries to grow private patient admissions. You will need to have the ability to organise and prioritise your own workload whilst working under pressure, be target driven and have a proven track record of achieving results. You will also be able to demonstrate the ability to plan and deliver a programme of public events, reflecting local and corporate business development strategies.

The working hours will be full time, Monday to Friday. In addition, annual leave cover when required and occasional evenings and weekends for promotional events. 

What you’ll bring with you

  • Proven track record of achieving targets whilst maintaining an outstanding level of customer service
  • Marketing and/or sales experience
  • Excellent verbal and written communication skills
  • Proficient computer skills to include Excel and Word
  • Experience working in a private healthcare setting is preferred


  • Competitive salary
  • 25 days’ annual leave + 8 Bank holidays
  • Contributory Pension Scheme
  • Private Healthcare
  • Life Assurance and other employee benefits
  • Ongoing training and development
  • Free parking and subsidised staff restaurant

About Us

Duchy Hospital is Cornwall’s only private hospital and has an excellent reputation for delivering high quality healthcare treatments and services. Everything we do is focused on providing the very best health care to all in a clean and safe environment.

Our hospital offers both private and NHS services to the population of Cornwall and beyond and has an excellent reputation for high standards of care and customer service. Working here really means our staff have more time to care as we have a positive nurse to patient ratio.

The JAG Accredited Day Theatre/Endoscopy Unit delivers upper and lower GI Endoscopy and local anaesthetic surgery across a range of specialities including hand surgery and dermatology procedures.

Duchy Hospital is part of Ramsay Health Care UK, one of the leading providers of NHS and private patient services in England. Duchy has 30 inpatient beds, and 12 ambulatory bays, 3 laminar flow Theatres, an Endoscopy unit/Day Theatre, and a cardiac Catheter Laboratory. We are currently developing plans for a significant build to increase our facilities and capacity further

For further details please contact Lucy Moyse on or call her on 07500 004891

All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Disclosure Certificate from the Disclosure and Barring Service